Requisition ID # 147073
Job Category: Transportation
Job Level: Individual Contributor
Business Unit: Shared Services
Work Type: Onsite
Job Location: Oakland
Department Overview
PG&E’s Corporate Real Estate Strategy and Services (CRESS) organization is responsible for governing, planning, acquiring, designing constructing, operating, and maintaining 7.7 million square feet (sq. ft.) of facilities throughout PG&E’s 72,000 square mile service territory. These facilities include but are not limited to service centers, data centers, contact centers, office buildings, shops, warehouses, construction and equipment yards, vehicle maintenance garages, Customer Service Offices (CSO), and meeting and training facilities.
Position Summary
This is an International Brotherhood of Electrical Workers (IBEW) Local 1245 represented classification, which has over 100 years of experience representing employees at PG&E. This job is subject to collective bargaining.
You will be responsible for providing customer service at a mail room counter and picking up mail at the local post office. You must be willing and able to provide coverage in the Oakland and San Ramon mail rooms as needed.
The Utility Clerk Accounting duties are physical in nature with work duties that include loading/unloading, lifting, and pulling and pushing carts.
The hours of the position are Monday through Friday, 7:00AM to 3:30PM.
PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual hourly rate paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, collective bargaining agreement, and internal equity.
Under the terms of the collective bargaining agreement, the starting hourly rate range for this position is $43.74 to $46.55, subject to collectively bargained wage increases.
Responsibilities:
Use telephone or email to alert customers of mail acceptance or arrival; staff customer receiving area at a front counter; respond to and assist customers with questions regarding mail, delivery and services offered at front counter, while also delivering and picking up mail; use copier to print copies for customers; use conflict resolution skills to interact with irate and upset customers; provide general mail supplies and carts to customers when requested; respond to and support customers regarding pick-up or delivery of mail.
Use computers to research employee address information and process incoming overnight mail, UPS, FEDEX, GSO USPS envelopes, boxes and packages.
Sort mail at the local post office location; sort newspapers into bins; sort, sift, and redistribute envelopes into cubby mail slots; receive incoming and sort outgoing customer-delivered mail and place into appropriate bins; use hand-held scanning machine to obtain and track bar code information from packages and boxes.
Push carts filled with packages, boxes, crates and bags to and from mail delivery van; load/unload packages, boxes, crates and bags into and out of vehicle; load, unload, and stack trays of mail from flatbed carts; lift, load, and unload boxes and mail received from customers
Drive vehicle to pick up mail at local post office and to attend meetings and training
Qualifications
Minimum:
Must be at least 18 years of age
Must possess a high school diploma or GED
Ability to lift 50 pounds and push/pull 70 pounds on a cart a minimum of one time a day
Ability to stand and/or walk for up to 8 hours a day
Valid CA driver’s license or ability to obtain by first day of employment
Desired:
6 months of mailroom experience
Experience with the Pitney Bowes Arrival system
Pre-Employment Testing
PG&E Employees: You must have qualified on all prerequisite tests prior to submitting an application, and all secondary tests prior to interviewing. For more information on prerequisite and secondary exams, including study guides, please visit the Pre-employment testing program website.
Clerical Test Battery
Work Orientation Inventory-Clerical
